Personal detail update using E-ComPen

Step 1: Click on the client portal tab.


Step 2: Click on the electronic benefit statements tab.


Step 3: Insert the Compen ID and Password as provided on your Internet Benefits Communicator. If you have lost your login details, please contact us so that we can resubmit them to you.


Step 4: Click on the updates drop down menu and select ‘your basic detail’ tab.


Step 5: Review your personal details and make changes or provide missing information. Note: Changes to your I.D. number must be substantiated by a copy thereof, which should be e-mailed to This email address is being protected from spambots. You need JavaScript enabled to view it. Submit information by clicking the check mark.


Step 6


Step 7

Once the details have been changed on our system, you will receive a notification via an e-mail.