Dear T and N
Your e-mails of 1 September 2015 with regard to the withdrawal benefit of Mr V H.
Thank you –
  • for taking care of a first ever request from a member of our Fund.
  • N, for asking me immediately, when I called you, whether I have read my e-mails. I was out of office, did not know which form must be signed, and I could not recall signing an indemnity form ever before. Having read my e-mail, I knew exactly what to do.
  • T, for explaining the consequences of such a request. When I saw your e-mail, I knew that this was not just an ordinary e-mail,
  • that we can always rely on your support, your immediate action – whatever the situation.