June 2025
Dear Sharika,
Trust you are well.
A note to convey my thanks to the RFS team (Jolene, Caroline, and Rauha) for making time yesterday and meeting with Mr JM (a living annuitant), to discuss his switch query from last year.
The RFS team was warm in welcoming us and well prepared. Notably, Mr M emphasised the pleasing standard of care and great service provided throughout.
I share his sentiments.
Kind regards,